Description • Greet and assist guests with check-ins, check-outs, and reservations. • Provide excellent customer service by addressing guest inquiries and concerns with professionalism and a friendly attitude. • Process payments, verify guest information, and maintain accurate records. • Coordinate with other departments to ensure seamless guest experiences. • Answer phone calls and respond to emails in a timely and courteous manner. • Maintain a clean, organized, and inviting front desk area. If you have strong communication skills, a positive attitude, and a passion for hospitality, we’d love to meet you! Requirements • Must have a comprehensive knowledge of hotel operations and guest services • Strong communication and interpersonal skills • Ability to handle difficult situations and maintain professionalism • High school education preferred; relevant training and experience required • Previous experience in a hotel environment preferred • Knowledge of applicable Federal, state, and local health, safety, and legal regulations • Ability to obtain required licenses and certificates • Additional language ability preferred • CPR and first aid training preferred EOE – All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.