Description Laundry-4U is a fast-growing, family-owned business looking for a dependable and friendly Customer Service Advisor. This role is perfect for someone who enjoys working independently, keeping a clean and organized space, and helping customers. As a Customer Service Advisor, you will assist customers, complete wash-dry-fold orders, and keep the store clean and welcoming. Laundry-4U is open 24 hours and ready to assist customers! Requirements What You'll Do • Provide friendly assistance to customers • Use tablets/apps to complete wash-dry-fold orders and support daily store tasks • Process wash-dry-fold payments using the POS system • Monitor machines and keep the store clean, organized, and safe • Maintain communication with management and support staff, including reporting machine issues, customer concerns, and any incidents that occur during your shift • Work independently and as part of a team • Support store operations with additional tasks as needed What We're Looking For • Minimum 8 months of customer service or retail experience • Basic technology skills (tablets, apps, simple troubleshooting) • Ability to use Telegram for communication during shifts • Strong communication skills • Ability to work independently and as part of a team • Reliable transportation • Weekend availability (Saturday & Sunday) needed for this role • Availability to both shift times (7am-3pm and 3pm-11pm) • Must be 18 or older • Bilingual (English/Spanish) preferred, but not required Shift Times • 7AM-3PM • 3PM-11PM Physical Requirements • This position requires long periods of standing, walking, bending, kneeling, pulling, and frequent lifting and carrying of laundry, supplies, and other items weighing up to 50 pounds throughout the shift • Must be able to stand and walk for the duration of the shift Education • High school diploma or equivalent Compensation • $9.00/hr to $10.00/hr depending on experience • Unlimited commission available • Raises available based on performance after the first 90 days and annually • Overtime opportunities available Benefits • Paid time off for part-time and full-time employees • $20 weekly stipend to wash in store • We promote within! Location: 1240 Shaver St Pasadena, TX 77506