Description Summary: Oversees daily banking activity in a branch including customer service, staffing requirements and facilities maintenance. Essential Duties: • Ensures that the branch is opened and closed and stays current on security policies and procedures. • Supervises vault operations and procedures. • Maintains knowledge of branch policies and procedures with respect to approving or overrides of teller transactions. • Responsible for ongoing coaching and career development of branch team. • Well versed in community development and outside bank networking to further promote CSB as the full service community focused bank that we are. • Applicant will be required to obtain NMLS licensing for production of real estate loans. • Directs personnel in activities to ensure prompt, accurate and dependable customer service. • Establishes and helps to attain internal performance objectives for branch office business volume. • Handles customer problems and complaints; counsels customers with special needs or requests. • Provides and maintains a professional business-like atmosphere within the branch office. • Reviews staff for performance evaluations and recommend salary adjustments. • Coordinates staff training when needed. • Comply with all bank policies, regulations and laws applicable to carrying out duties and responsibilities, including but not limited to the Bank Secrecy Act. • Regular attendance is an essential function. • Other duties as assigned. Requirements • Two years experience in a financial institution • Good written, verbal and supervisory skills