Roles & Responsibilities:Maintain desktops, laptops, printers, scanners, and shopfloor IT devices.Support ERP, SAP, MES, and other production-related systems for daily operations.Ensure network connectivity for office, warehouse, SMT, THT, and testing areas.Provide user ID creation, email setup, access rights, and password support.Attend day-to-day IT issues and resolve user complaints with minimum downtime.Support barcode printers, label systems, handheld scanners, and shopfloor terminals.Coordinate with machine vendors for system connectivity and basic integration support.Monitor data backup, antivirus, software updates, and basic cybersecurity compliance.Maintain IT asset records, system configurations, and service support logs.Support new line setup, office expansion, and IT readiness for new projects.