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CUSTOMER SERVICE EXECUTIVE - MGP

Muthoot FinCorp Limited · muthootfincorp.com
Hyderabad
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The job in short

Customer service, MGP.

Marketing

Details

Found
24 d ago · posted 2026-10-09
Location
HYDERABAD - CHANDANAGAR

Full description

• Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions. • Ensure proper verification, checking, appraisal and melting of purchasing gold ornaments/bar/coin. • Ensure proper documentation before purchasing and keep all the documents duly completed in all respect in safe custody, as per set guidelines • Scrutinize the daily voucher and ensure proper maintenance, as well as safe keeping of vouchers • To undertake new assignments/ duties being assigned as a part of centre job rotation carried out at time to time • Daily verification of cash when designated or given charge of cashier duties • Daily and regular verification of the gold and silver products and other securities • Balancing and tallying of all accounts at stipulated intervals adhering to the laid down procedure as per the manual of instructions. • To be thorough with the Product manual and all operational/administrative instruction issued head office from time to time • Cash carrying/remittance and other cash related operations/bank account operation as directed by the branch manager/management from time to time • To ensure quality of business and operational efficiency through proper process adherence and facilitate smooth functioning of centers • Attending to any other duties that may be assigned/by the superiors/management from time to time • To take upon voluntarily and without objection the duties of the other staff member as far as possible if exigencies warrant so. • Maintain data confidentiality • Promote and maintain positive relations with all the contacts, customers and potential customers • Assist walk-in customers; maintain highest level of customer service by being polite, courteous, avoid conflict, wisely handling the present and prospective customers. • Able to work in a target oriented environment which includes indoor/outdoor marketing activity • Effectively communicate on the product features to the customers

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