We are looking for a creative and user-focused Product Designer with strong expertise in Human-Centred Design (HCD) and Service Design to craft intuitive, engaging, and impactful digital experiences. This role involves collaborating with cross-functional teams to transform business and customer needs into innovative product solutions that deliver exceptional user experiences across web, mobile, and digital platforms. Key Responsibilities • Design and deliver human-centred digital products that prioritize usability, accessibility, and customer delight. • Collaborate closely with business stakeholders, product managers, engineers, and fellow designers to translate product vision into compelling user experiences. • Develop design artifacts such as Customer Journeys, Empathy Maps, Service Blueprints, Personas, and Experience Maps. • Create user-centered interaction models, wireframes, low-fidelity and high-fidelity designs, interactive prototypes, MVPs, and production-ready interfaces. • Define and execute visual and interaction design across websites, mobile applications, digital platforms, kiosks, wearables, and emerging digital touchpoints. • Ensure consistency with established Design Systems, Brand Guidelines, and UX best practices. • Design engaging visual experiences through effective use of typography, color, layouts, motion design, micro-interactions, and animations. • Partner with development teams to ensure seamless implementation and an optimal end-user experience. • Leverage modern design methodologies and AI-assisted tools to accelerate ideation, design exploration, and workflow efficiency. Required Skills & Experience • Bachelor’s Degree or Diploma in Product Design, Interaction Design, Human-Computer Interaction, Service Design, Visual Communication, New Media Design, Universal Design, or a related discipline. • 3+ years of professional experience in Product Design, UX/UI Design, Service Design, or Human-Centred Design. • Strong expertise in Service Design and Human-Centred Design (HCD), which are mandatory for this role. • Proven experience designing complex digital products, platforms, and customer experiences. • Strong understanding of interaction design, visual design principles, usability, accessibility, and responsive design. • Proficiency in Figma (mandatory) with hands-on experience creating wireframes, prototypes, design systems, and developer-ready designs. • Experience with Adobe Creative Suite and other industry-standard design tools. • Knowledge of motion design, micro-interactions, visual transitions, and dynamic user experiences. • Familiarity with front-end development considerations, responsive design, browsers, and cross-platform compatibility. • Exposure to Generative AI tools for design ideation, content generation, prototyping, and workflow acceleration is highly desirable. • Excellent communication, presentation, storytelling, and stakeholder management skills. • Exceptional attention to detail and strong organizational abilities. Mandatory Requirements ✅ 4+ years of Product Design / UX Design experience ✅ Strong Human-Centred Design (HCD) expertise ✅ Strong Service Design experience ✅ Advanced Figma proficiency ✅ Experience designing digital products/platforms ✅ Portfolio showcasing end-to-end design work Location: Pune Experience: 3-5 Years Portfolio: Mandatory Key Skills: Product Design, UX Design, UI Design, Human-Centred Design (HCD), Service Design, Figma, Interaction Design, Design Systems, User Research, Wireframing, Prototyping, Visual Design, Design Thinking, Generative AI, Adobe Creative Suite.