Description ****Average hourly is $16.63 (including wage, incentives, bonuses, overtime, shift differential, etc.)**** Position Summary Provides direct support to families in the Family Preservation Program to promote child safety, stability, and well-being. Works collaboratively with case managers, therapists, and community partners to ensure families receive necessary services and meet case plan goals. Key Responsibilities • Provide daily direct and indirect support to families in home, school, and community settings • Coordinate community resources (e.g., healthcare, childcare, housing, employment, benefits) • Collaborate with case managers and therapists to implement case plans • Offer emotional support, coaching, crisis intervention, and parenting guidance • Assist families with accessing services such as SNAP, Medicaid, SSI, and employment support • Maintain accurate and timely documentation and prepare records for audits • Identify and address barriers to family engagement and service success • Transport clients as required and attend court proceedings when applicable • Support ongoing communication between families and service providers • Promote teamwork, cultural sensitivity, and agency values Qualifications • High School diploma or GED required • Valid driver’s license and ability to transport clients Key Accountability Support families in achieving stability by coordinating services, promoting engagement, and ensuring timely, high-quality care. What We Offer: • Competitive pay & flexible schedule • Health, dental, vision & life insurance • 401(k) match & paid time off (20–25 days) • 12 paid holidays & longevity bonus • Employee Assistance & Referral Programs TFI is an Equal Opportunity Employer. To apply, please visit www.tfifamily.org/employment Requirements Predictive Index assessments assist hiring managers determine if a candidate may be a good match for the position. Please Complete a Predictive Index assessment at the following link: https://assessment.predictiveindex.com/692W/8c820dcd-a8cb-4fd1-80b5-38357b78771f?type=candidateba The PI assessment takes 5-7 minutes to complete. There are no right or wrong answers.