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Receptionist (PT)

Rockford Rescue Mission · rockfordrescuemission.org
Rockford
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The job in short

Part-time receptionist.

Details

Found
24 d ago · posted 2026-10-06
Location
Rockford, IL, US

Full description

Description Rate $16.75 GENERAL DUTIES • Operate the telephone/intercom system as required. • Answer the telephone, determine the nature of the call and transfer or relay the information to the appropriate department. • Maintain confidentiality of all pertinent information. • Report any equipment malfunctions to the appropriate director or supervisor. • Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the facility. • Answer the front door as needed and direct visitors according to the need. • Assist with general Mission information, etc. SECRETARIAL DUTIES • Process and post all gift-in-kind receipts and thank you letters in a timely manner. • Compose, type and mail special thank you notes as assigned. • Assist in the stuffing and stamping of mailings as needed. • Assist in other secretarial duties as may become necessary or as directed by Supervisor. • Maintain all office files, records, forms, etc. in a neat and orderly manner. • Back up to Executive Administrative Assistant during vacation/sickness. • Perform related work and other duties when required and as assigned. RECEPTION AREA • Maintain Mission front vestibule entrance and walkway to be free of trash, debris, etc. • Assure that the reception area and visitor center are neat and clean and that non-monetary donations are taken to the proper areas. • Maintain office equipment in reception area and inform administrative assistant concerning supplies needed. • Responsible for finding a replacement for the reception area in case of absence. • Work with Volunteer Supervisor in developing a list of volunteers for the reception area. • Train designated staff and volunteers to fulfill reception duties. Requirements PHYSICAL FACTORS • Sitting for extended periods of time. • Ability to lift up to 15 pounds. • Occasional standing, reaching and bending. SPIRITUAL RESPONSIBILITIES • Share the Gospel of Jesus Christ and pray with visitors, callers, volunteers, residents, staff, and donors. • Use RRMs Mission Statement and Core Values as the foundation of communication. • Provide spiritual encouragement to staff, volunteers, guests, callers, and donors. • Invest in the spiritual development of staff, guests, residents, callers, volunteers, and donors. • Pray for and with staff, volunteers, guests, residents, callers, and donors. • Handle relational conflicts according to the Staff Covenant of Romans 12:18 and Matthew 18:15-19. • Memorize monthly Scripture, Mission Statement, and Mission Core Values. • Participate in corporate prayer and Scripture reading, staff chapel services, and all spiritual gatherings. • Support and attend annual mandatory Evangelism In-Service training to grow in knowledge of leading others to faith in Christ. • Participate in annual spiritual growth training through organization selected curriculum. QUALIFICATIONS • Minimum requirement high school diploma or GED. • Must be able to deal tactfully with the public. Must possess good communication skills. • Must be familiar with office equipment and operations. • Must have good phone skills. • Must have a broad level of understanding about the programs and functions of the Mission. • Must be teachable and function as a team player. • Must engage in safe and healthy work practices, both on the premises and off-site facilities. Must take an active part ensuring the safety, health and well-being of all of our staff, volunteers, and Mission guests.

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