Description Join the team that’s redefining hospitality. Kompose Hotel blends modern design, smart technology, and personalized service to create a guest experience that’s anything but ordinary. We’re seeking a Front Desk Agent who thrives on connection, precision, and delivering moments of delight. What You’ll Do As a Front Desk Agent, you’ll be the face of Kompose—welcoming guests, solving problems, and setting the tone for a seamless stay. Your responsibilities will include: • Greeting guests with warmth and professionalism, ensuring a smooth check-in and check-out process • Managing reservations, room assignments, and guest inquiries via phone, email, and in person • Handling payments, verifying IDs, and maintaining accurate records in our property management system • Resolving guest concerns with empathy and efficiency, escalating issues when needed • Coordinating with housekeeping and maintenance to ensure room readiness and guest satisfaction • Promoting hotel amenities, local attractions, and upselling services when appropriate • Maintaining a clean, organized, and secure front desk environment Requirements What You Bring We’re looking for someone who’s sharp, personable, and ready to grow. Ideal candidates will have: • Previous front desk or customer service experience (hospitality preferred) • Strong communication skills and a calm, solution-oriented approach • Familiarity with hotel systems (StayNTouch is a bonus) is a plus • Ability to multitask and stay composed in a fast-paced environment • Flexibility to work mornings, evenings, weekends, and holidays as needed • A team-first attitude and a genuine desire to make guests feel welcome What We Offer • Competitive hourly pay • Paid time off and holiday pay • Health benefits including fulling company paid medical, dental and vision • Employee discounts on hotel stays and amenities • Opportunities for advancement and cross-training • A stylish, supportive work environment where your ideas matter Ready to join a hotel that’s anything but cookie-cutter? Apply now and bring your personality, professionalism, and passion to Kompose Hotel.