Description Summary: This position is responsible for adjusting and settling claims for all lines of business written by the company with settlement authority up to $7,500. Functions: • Handle claims according to company guidelines and in compliance with the Unfair Claims Practices Act. • Verify policy coverage on assigned claims. • Investigate and evaluate assigned claims for proper settlement. • Assign independent adjusters and appraisers when necessary. • Pursue subrogation, salvage, and third-party liability contribution. • Notify Claims Supervisor or Manager of all claims that exceed settlement authority of $7,500. • Establish proper reserves on assigned claims. • Report claim complaints, questionable claim submissions and possible fraud to Claims Supervisor or Manager. • Attend claim seminars and participate in claim associations. • Perform other duties as assigned. Requirements • High school education required. • Minimum of one year of work experience in a customer service role preferred. • Ability to learn the coverages of all insurance policies written by the company required. • Effective communication skills required. • Ability to work effectively with company computer systems required. • Willingness to participate in insurance related study courses preferred. • Ability to work flexible hours, travel to all organization offices (including in Pennsylvania, Ohio, and South Dakota) and travel to vendor work sites required. • Ability to work in an office environment with moderate noise level, remain in a stationary position and operate a computer a majority of the time required. • Ability to move throughout the office to access work materials and to move work materials weighing up to ten pounds daily required. • Ability to perform the essential functions of the job with or without reasonable accommodation required.