JOB SUMMARY The Enrollment Services Associate is responsible for working closely with College Officials in coordinating and managing college enrollment services at multi-college sites to include registration, admissions, student records, testing referrals and compliance of state reporting. ESSENTIAL FUNCTIONS Advise and assist students of the enrollment process (admissions, assessment, financial aid, advisement registration, orientation etc. ). Represent the College at community recruitment and retention events. Coordinate with the district and various entities in the reconciliation of data for state and federal reporting to ensure compliance and meet accountability requirements. Implement departmental goals based on the College Strategic Plan. Develop and implement effective and efficient internal controls in Enrollment Services. Provide admissions testing referrals for pre- and post-test assessments (i.e., standardized test(s) approved by the Coordinating Board). Establish, implement and monitor security procedures for securing transcript materials, validate and issue official college transcripts and verifications. Monitor and process the Never Attended report according to District guidelines for accurate Federal Financial Aid reporting. Research, recommend and process approval or denial of refund petitions. Coordinate and college/department trainings regarding enrollment services. Assist with interviewing, hiring, and training. If applicable, schedule, supervise and evaluate staff. Monitors staff functions. If applicable, input and approve time and labor data for staff. Promote college retention by properly screening and providing information to advise students regarding the withdrawal process, Texas Success Initiative (TSI) requirements, standardized test reinstatement, and TSI regulatory compliance (i.e. check status at initial contact, set milestones and groups, enter test scores term activate, track audit exceptions. ). Coordinate efforts in maintaining regulatory compliance of TSI. Implement departmental goals based on the Colleges Strategic plan. Disseminate information on college policies and procedures related to student enrollment. Maintain confidentiality of information in business processes related to students, facultyand staff (i.e. Family Educational Rights and Privacy Act (FERPA), employee records, etc. )Represent the College in various District, College, State and National organizations in matters relating to enrollment management. Perform other duties, tasks and assignments as required. QUALIFICATIONS Education & Experience • Bachelor’s degree required • 2 years’ work experience in Enrollment Services or Student Services in a college setting preferred Licensing & Certification • Valid Texas Driver License Special Skills • MS Office Programs • Information Management Systems • Budget Management • Advanced proficiency in the use of personal computers, data entry, training, troubleshooting, and query information Competencies • Delivering High Quality Work • Accepting Responsibility • Serving Customers • Supporting Organizational Goals • Driving Continuous Improvement • Acting with Integrity • Thinking Critically • Managing Change • Communicating Effectively Working Conditions General Office. Must be able to perform all job requirements with or without reasonable accommodations; remain in a stationary position during shift; move items weighing up to 25 pounds; position self to operate job equipment; apply established protocols in a timely manner. Must access, input and retrieve information from technology devices; communicate with others to accomplish job requirements. May be required to work after hours to include weekends and holidays. SECURITY SENSITIVE: This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215 EEO Statement Houston Community College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran’s status. The following person has been designated to handle inquiries regarding the non-discrimination policies: Sandra Jacobson, Director EEO/Compliance, Title IX Coordinator Office of Equal Opportunity and Title IX PO Box 667517 Houston TX, 77266 713 718.8271 or [email protected] HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages involvement, innovation, and creativity. Individuals with disabilities, who require special accommodations to interview, should contact (713) 718-8565.