SUMMARY: This position assists with the daily services and operations of the Mailroom Copy Center. Providing exceptional service to the campus community and visitors, while assisting with mail copy processing, as well as other projects as assigned. These responsibilities are performed in an ethical manner consistent with the University’s mission, vision, and values which include diversity, equity and inclusion. RESPONSIBILITIES: Provide exceptional customer service to staff, faculty, and visitors. Ensure everyone is greeted and assisted promptly. Maintain working knowledge of and ability to perform on all copy and mail functions including working knowledge of all equipment. Maintain strict confidentiality of information including student records. Communicate openly and often with supervisor and other team members. Keep office and supply areas neat and orderly. Support department efforts and goals with knowledge of software programs used. Knowledge of campus environment and key people. Taking initiative to identify other assistance that might be provided when normal activities are completed. Provides GREAT customer service, anticipating and exceeding the needs of our customers. Demonstrate and promote the University Cultural Values. Understand and abide by all external and internal regulations and policies. This includes NCAA, GLIAC and national affiliations associated within athletics or other role specific regulations. Perform other duties as assigned.