General Electric Credit Union is a not-for-profit, member-owned full service financial institution headquartered in Cincinnati with branches in Ohio and Kentucky. At GECU, we pride ourselves on maintaining quality service, being an employee-friendly workplace, and developing our team members while teaching you the skills to lead you to career advancement opportunities. Overview: The Mortgage Underwriting Manager will direct a team of underwriters and processors to assess applications, evaluate risks and ensure compliance with industry regulations, company and investor guidelines. This role requires demonstrating decision-making skills, analytical thinking, communication, interpersonal abilities and leadership. Essential Responsibilities: Manage the daily workflow of Mortgage Underwriters and Mortgage Processors and ensure GECU KPIs and SLAs are achieved Ensure appropriate staffing levels are maintained Deliver timely, constructive performance evaluations Administer employee discipline in accordance with policy Ensure personnel comply with attendance policies Provide ongoing coaching and training for direct reports Ensure processing and underwriting are completed timely and efficiently while delivering exceptional member service Collaborate with GECU team members to promote cooperation across the mortgage function. Underwrite a full range of mortgage loans with the highest lending authority, including complex/jumbo/large balance portfolio loans Maintain a broad knowledge of first mortgage refinances, purchases, construction, HELOCs, fixed-rate Home Equity loans, Equity Rich fixed-rate loans, and Equity Rich lines of credit transactions Review and verify loan applications and supporting documentation for income, collateral and creditworthiness based on program and product specifications Review property appraisals to confirm collateral value is properly documented Ensure loans comply with current secondary market standards and GECU portfolio guidelines Ensure underwriting practices are compliant under fair lending requirements Must understand and comply with all required federal and state regulations associated with this position Education and Experience: High School diploma or GED required Minimum of ten years mortgage underwriting experience Prior leadership experience required Knowledge, Skills, and Abilities: Professional verbal and written communication skills Strong interpersonal skills-ability to work well with others Strong time management and organizational skills who can work in a fast-paced environment Analytical and critical review skills Ability to exhibit a positive attitude and professional demeanor and can lead by example Must be proficient in Secondary Market guidelines, such as FHLMC and FHLB. Experienced in underwriting a variety of government mortgage loan types, including FHA and VA loans. Understand and follow mortgage-related operational procedures Must maintain the required NMLS designation. At GECU, we want to support your wellbeing by offering a wide range of benefits: Health, Dental and Vision insurance Life and Disability insurance options Paid Time Off starts accruing once hired and take your birthday off -paid 401k Retirement plan with up to a 10% match of your base gross compensation Tuition reimbursement opportunities professional development Volunteer opportunities -and earn additional PTO hours! On-site clinics for Vaccines and Mammograms And many more! Come join GECU as we are a curated culture of respect, understanding, and mutual recognition. We believe forming bonds and connecting with each other only stands to strengthen the service we provide to our members in our mission of improving the Quality of Financial lives! General Electric Credit Union is an Equal Opportunity Employer