AWS is looking for an experienced Account Manager to support a strategic customer and recognized market leader in the game industry with primary locations in the Bay Area (as well as locations like New York, Austin, Seattle, Los Angeles). This customer sits at the intersection of game development, distribution, and player engagement, and operate with significant technical depth and scale. This role includes regular in-person engagement with diverse customer stakeholders (tech functions and business, including C-Suite). To be effective in this position, the ideal candidate will be based in the Bay Area and able to meet onsite as needed. The customers in this territory are complex and often favor highly customized or alternative approaches to infrastructure. Success in this role requires a consultative mindset, technical fluency, and a long-term approach to relationship building. You will need to navigate dynamic product environments, influence across levels, and earn trust with both engineering and business leaders. Experience with artificial intelligence and machine learning is increasingly important, as our customers explore how AIML can support personalized player experiences, real-time operations, and advanced content creation. Key job responsibilities - Building a competitive growth plan based on customer outcomes - Establish strong multi-threaded relationships with stakeholders across product, engineering, and executive functions - Partnering with AWS technical and non-technical resources - Salesforce & Anaplan forecasting - Monthly business reporting - Authoring annual account plans Preferred Qualifications: - Background working with companies in gaming, consumer apps, or digital media - Familiarity with AI and ML technologies and their use in real-time or player-centric applications - Experience managing long-cycle opportunities with incremental growth - A passion for games and an appreciation for the creative and technical effort behind them About the team This role is part of the Strategic Games Team at AWS, focused on the market makers of the Games Industry. This is a team of tenured, proven, senior sellers who have a track record of earning trust at executive levels with the largest market leading companies in this segment. We look around corners and work backwards from customer priorities and outcomes. About AWS Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic qualifications - 7+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience Preferred qualifications - 5+ years of building profitable partner ecosystems experience - Professional Experience with the Video Game Industry & Ecosystem of companies Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, Irvine - 142,800.00 - 193,200.00 USD annually USA, CA, San Francisco - 157,100.00 - 212,600.00 USD annually USA, CA, Santa Monica - 142,800.00 - 193,200.00 USD annually USA, WA, Seattle - 142,800.00 - 193,200.00 USD annually