Employer: Amazon.com Services LLC Position: Manager II, Operations - AMZ27012.1 Location: Fairbanks, AK Multiple Positions Available: Identify, design, develop, implement, and execute new and existing processes, policies, goals, and solutions to reduce potential risks. Create schedules, identify and communicate risks to stakeholders, define risk mitigation strategies, and facilitate appropriate engineering solutions. Develop system requirements to streamline and simplify tools used to manage and enhance operational productivity, accuracy, and effectiveness for customers. Evaluate effectiveness of current or future systems and collaborate with other departments to integrate with business systems and processes. Maintain metrics, reports, and process documentation to monitor and analyze delivery performance and key controls. Manage cross-functional teams and/or third party-vendors for implementation of project/program requirements. (40 hours / week, 8:00am-5:00pm, Salary Range $67288 - $90900) Amazon.com is an Equal Opportunity – Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation Basic qualifications Bachelor's degree or foreign equivalent degree in Business Administration, Finance, Engineering, or a related field and one year of experience in the job offered or a related occupation. One year of experience in direct management and managing processes, projects, or programs. One year of experience in identifying and executing process improvement initiatives and providing customer support in a professional, non-retail environment. One year of experience using Salesforce, SQL, Tableau, Excel, or related business management tools. One year of experience in human capital management, including interviewing, hiring, performance management, coaching, promotions, and terminations, as well as providing technical, non-technical, and administrative support. Preferred qualifications All applicants must meet all the above listed requirements. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.