Operations is at the heart of Amazon’s customer experience and differentiation. Our ambition is to build Earth’s safest network, focusing on the safety and well-being of our associates. As an associate-centric company, this role is crucial in setting industry-leading safety standards and driving continuous improvement across business units. The Program Work place Health & Safety leader is responsible for driving standardization and continuous improvement efforts across all business units in India . This role will work backward from the customer to define and implement innovative solutions that raise the bar on safety and well-being. Key job responsibilities • Lead programs designed to standardize safety processes across business units. • Strengthen Work place Health & Safety communication and enhance Work place Health & Safety processes and technologies to scale and reduce risk. • Influence business-critical decisions that enable scalability and deliver industry-leading performance. • Benchmark processes with World Wide-Work place health & Safety to continuously raise customer experience standards. • Drive program improvements and initiatives in close collaboration with Work place Health & Safety business leaders and field and program teams. • Pilot new safety methods and processes across India operations. • Solve large-scale, business-critical problems through strategic projects and programs. • Conduct problem-solving and ideation workshops to define solutions that elevate safety standards. • Ensure execution of projects to meet safety targets and timelines. • Reinforce standard work and Lean processes to drive operational excellence. • Sponsor continuous improvement/Kaizen projects and lead change management/audit initiatives. Basic qualifications - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership - Bachelor's degree - Experience driving process excellence and productivity improvement initiatives, including Kaizen methodologies - Experience collaborating with cross-functional teams - Strong analytical skills with the ability to translate business problems into scalable solutions - Strong communication and influencing skills - Self-starter with experience managing large-scale projects in ambiguous environments - 7+ years of program management, field operations, project management or product management experience. Preferred qualifications - 2+ years of driving process improvements experience - Master's degree in Engineering or Business Administration or a related field - Master's degree in Health and Safety or a related field - NEBOSH (National General Certificate), or NVQ Level 3 - Lean, Six Sigma, or continuous improvement certifications - Experience in multi-country program execution - Experience in handing large teams and stakeholders - Certificate, ISO 45001 & ISO 14001 Lead Auditor Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.