About the role The Product Analyst – Order to Delivery - supports delivering customer-centric, business-relevant solutions that create tangible business value, requiring strong alignment, accountability, and effective cross-functional collaboration. Role requires solid functional knowledge of the Order-to-Invoice process with the ability to gather, structure, design, and implement business requirements within IT solutions. Product Analyst plays a key role in supporting global product teams in translation business priorities into digital product backlog and roadmap and enabling their effective execution. Responsibilities Product & Delivery contribution • Collaborate closely with the Product Owner to collect, assess, and prioritize business needs within the Order-to-Delivery product backlog • Support the end to end delivery lifecycle, from business demand to solution rollout and adoption • Manage and contribute to Order to Delivery projects (ex. EU e-invoicing program), ensuring the delivery is on time, within scope, and meets high quality standards Business analysis & requirements • Translate business needs into well defined functional specifications to support development, integration, and testing activities[SK1.1] • Actively gather input from business and IT stakeholders to identify opportunities for process optimization and operational efficiency Stakeholder & change management • Act as the bridge between Customer Service, Finance, IT teams, and external partners • Facilitate workshops, design sessions, and training activities to support change management and encourage adoption of new tools and processes • Ensure alignment on priorities, roadmap, and delivery commitments across stakeholders Market & innovation awareness • Proactively monitor market trends, IT solutions, and emerging technologies within the Operations domain • Contribute insights to help evolve product capabilities and future roadmap decisions • Act as an ambassador of IT & Data strategy within Business Technical requirements Must Have • SAP SD has no secrets for you: at least 5 years of experience[SK2.1], including SPRO customizations, preparation of Functional Design specifications for ABAP development (working with different EDI formats experience is plus) • You are experienced in working in product-oriented environment • You have proven track in IT projects discovery & delivery in cross-function project environment (using Agile and Waterfall methodologies) • You have experience working with Business on new IT solution designs, including technologies research on the market, • You have strong understanding of Business Operations processes and data • You are accountable, proactive, able to adapt to change and think out-of-the-box • You have advanced communication and presentation skills to keep clear and transparent picture in minds of Key Stakeholders • You are fluent in English (spoken and written) Preferred skills Foundational->Development Methodology->Infosys Global Agile methodology->Product owner Education Bachelor of Engineering