1. Accountable for all Hub Operations under the span of control and seek intervention from superior as appropriate. 2. Achieving Cost per Shipment. Maintain the cost of operations as per budget. 3. Achieve Zero lost shipment, shrinkage within hub and enroute. 4. Proper planning and coordination with support team for recovery if any. 5. Achieve productivity of Van/Bike as per budget. 6. 100% Compliance of KPI. 7. Continuous Process Improvement and Adherence of Qua