The job in short
Customer experience metrics analyst and trainer for a regional operations team.
Details
- Found
- 13 d ago · posted 2026-01-16
- Location as listed
- Lucknow, Uttar Pradesh, India
- Role
- Operations (other)
- Source
- The company’s own careers site
Full description
• Drive assigned CX metric end to end for UP region.
• Present CX insights to senior management and strategies actions on the basis of input and work on escalation reduction.
• Design and implement solution to fix issues and develop training program for team where metric adherence is not at par.
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