• Conduct induction training for all new joiners (FTC/FTE) across FC process paths • Deliver refresher and cross-skilling sessions as per training calendar • Create and update training content, SOPs, job aids, and assessments • Track training completion and maintain accurate records on LMS (e.g., Disprz) • Identify process errors on the floor and design targeted interventions • Conduct OJT (On-the-Job