● Accountable for all Hub Operations under the span of control and seek intervention from superior as appropriate. ● Achieving Cost per Shipment. Maintain the cost of operations as per budget. ● Achieve Zero lost shipment, shrinkage within hub and enroute. ● Proper planning and coordination with the support team for recovery if any. ● Achieve productivity of Van/Bike as per budget. ● 100% Compliance of KPI. ● Continuous Process Improvement and Adherence of Q