At Texas Children’s Hospital, our mission starts with our people. Guided by our HEART values—Humility, Excellence, Accountability, Respect, and Trust—we strive to create a workplace where teammates feel valued, supported, and empowered to do their best work every day. We are searching for a Systems Analyst (Endpoint Engineering) – someone who works well in a fast-paced setting. In this position, you will develop clinical/business solutions by investigating processes to understand data and communications flow with individual tasks and transactions within Integrated Delivery System. Think you’ve got what it takes? • Demonstrate initiative and a proactive approach to identifying, analyzing, and resolving endpoint management challenges. • Administer and support Omnissa Workspace ONE UEM and related endpoint management technologies. • Manage device enrollment, provisioning, compliance policies, configuration profiles, and co-management/hybrid endpoint environments. • Support Windows 11/10 lifecycle activities, upgrades, patching, driver management, BIOS updates, and compliance initiatives. • Provide deep technical expertise in operating system design, endpoint management, troubleshooting, performance optimization • Administer and maintain Active Directory Group Policy Objects (GPOs) to enforce security standards, configure endpoint settings, and support enterprise-wide device management and compliance requirements. • Monitor endpoint health, compliance, and deployment metrics, using operational data to drive continuous improvement. • Perform advanced troubleshooting and root-cause analysis to resolve endpoint-related issues and improve service reliability. • Develop and maintain technical documentation, operational procedures, runbooks, and knowledge-sharing resources. • Partner with Security, Infrastructure, Service Desk, and Application teams to design, implement, and support endpoint solutions. • Participate in project planning, testing, implementation, and operational transition activities. • Utilize ITIL-based processes and ServiceNow to support incident, change, problem, and service management activities. • Required H.S. Diploma or GED • Required 4 years' experience in information systems • Bachelor’s degree will substitute four (4) years of work experience • Master’s degree will substitute for two (2) years of work experience. • Up to one (1) year of clinical patient care and/or clinical research experience may substitute for the one (1) year of required information systems experience on a month-to-month basis