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The job in short
Retail sales floor manager.
Details
- Found
- 15 d ago · posted 2024-11-02
- Location as listed
- Boone, NC
- Role
- Store / Shift Manager
- Source
- The company’s own careers site
Full description
An automotive sales floor manager is responsible for overseeing the day-to-day operations of an automotive dealership's sales floor. This includes managing a team of salespeople, ensuring customer satisfaction, and driving sales performance.
Key responsibilities of an automotive sales floor manager:
• Sales Management:
• Hire, train, and develop a team of salespeople.
• Set and track sales goals for the team and individual salespeople.
• Coach and motivate salespeople to achieve their targets.
• Monitor sales performance and identify areas for improvement.
• Conduct regular sales meetings to communicate goals, strategies, and updates.
• Assist salespeople with closing deals and resolving customer issues.
• Customer Service:
• Ensure that customers are greeted promptly and professionally.
• Oversee the customer experience throughout the sales process.
• Address customer complaints and concerns in a timely and effective manner.
• Build and maintain positive relationships with customers.
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