Maintains the cleanliness of all areas of the hotel. • Transports cleaning equipment up and down ramps. • Vacuums and shampoos carpet. (Daily) • Washes windows inside and out. • Washes and cleans walls light fixtures, louvers, ceilings, shelves and outside walls and cement walls. • Operates and controls all mechanical equipment including rotary machines, blowers and back vacuums. • Cleans and empties various cleaning equipment including shampooers, buffers and vacuums. • Recognizes and uses appropriate chemicals. • Assists Room Attendants with stripping beds, emptying trash, bringing fresh linen and other related responsibilities. • When needed, make up room. • Delivers upon requests guest amenities, i.e. pillows, additional beds, blankets and much more. • All other duties as assigned. • Overall cleaning of the hotel. • Responsible for deep cleaning of rooms. • Consistently demonstrates superior customer service skills by displaying Spotlight on Success behaviors. • Maintains upbeat, positive attitude, positive energy and enthusiasm from one interaction to the next. • Creates an atmosphere of luck and celebrates customer wins. • Is ready to serve and informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. • Anticipates needs and provides fast, flawless service. • Checks for satisfaction and properly uses the Service Recovery process to resolve problems when they exist. • Promotes Total Rewards programs and card membership. • Provides a warm farewell and thanks guests for visiting. • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. • High school diploma or General Education Degree (GED) and Housekeeping experience preferred • Ability to read and comprehend simple instructions, short correspondence, and memos. • Ability to write simple correspondence. • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. • Ability to deal with problems involving a few concrete variables in standardized situations.