• Maintain close surveillance on all gaming areas and other activities via electronic monitoring systems, observing both guest and employee activity to maintain integrity of games and company assets. • Utilize necessary equipment to identify, record, document, and report illegal and unusual activities occurring in the hotel, parking garage, restaurants, administration building, and any other non-gaming areas. • Report all illegal and unusual activities to the appropriate authorities • Support and maintain Horseshoe courtesy guidelines • Promote outstanding guest relations • Perform other duties as assigned Qualifications: Physical, Mental & Environmental Demands: · Physically mobile with reasonable accommodations. · Must be able to lift and carry upwards to 65 pounds. · Must be able to bend, reach, kneel, twist and grip items while performing daily tasks. · Read, write, speak, and understand English. · Operate in mentally and physically stressful situations. · Respond to visual and aural cues. Essential Duties and Responsibilities include the following; other duties may be assigned, as necessary. To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or general education degree (GED) and one to six months related experience and/or training; or equivalent combination of education and experience