JOB SUMMARY Responsible for executing all Drop Team job functions while adhering to all regulatory compliance and money handling requirements. HOW YOU WILL CREATE THE EXTRAORDINARY • Transfers carts to and from the Count Room and sets Bill Validator Boxes in the appropriate slot machines. • Performs the daily Bill Validator collection process. • Collection, sorting, and accounting of various monies for multiple departments. • Performs minor repairs and maintenance of Count Room equipment. • Notifies Count Room Supervisor of malfunctioning equipment. • Adheres to safety, security, regulatory, departmental and company policies. • Completes all paperwork accurately and delivers it to the appropriate department in a timely manner. • Cooperative while working with employees within the department, as well as other departments. • Maintains Count Room in a clean and orderly fashion • Able to provide superior guest service and capability to deal with difficult interactions • Acts as a role model to other employees and always presents oneself as a credit to Harrah’s and encourages others to do the same • Other duties as assigned. WHAT YOU WILL NEED • High School Diploma or GED preferred • Prior coin room experience (casino or bank) is preferred • Must be able to read, write, speak and understand English • Basic computer knowledge including Microsoft Office Excel • Must possess basic math skills • Basic mechanical (repair) skills helpful and preferred • Must be flexible and able to work all shifts including weekends and holidays • Must be able to communicate in a friendly and respectable manner • Must be able to get along with co-workers and work as a team • Must present a well-groomed appearance • Must be able to maneuver in and around all areas of the casino. • Must be able to work effectively in high traffic areas • Must be able to push and pull carts up to 75 lbs. • Must be able to lift and carry up to 20 lbs. of boxes. • Must be able to stand and walk for extended periods (6 to 7 hours) of time. • Must be able to respond calmly in crisis and stressful situations. • Must be able to tolerate areas containing dust, loud noises and bright light • Must be able to tolerate areas containing secondary smoke. • Must be able to bend, stoop, reach, kneel, twist and grip items as necessary. • Must be able to respond to visual and aural cues.