The Retail Sales Clerk provides excellent customer service and actively promotes the selling of merchandise, operates a cash register and handles all payment transactions for purchase. The Retail Sales Clerk receives, unpacks, folds and puts away the daily deliveries of merchandise. • Greets all internal and external guests using Own the Moment initiatives to provide friendly, courteous, excellent service. • Demonstrates a pleasant and enthusiastic demeanor at all times. • Maintains awareness/security of retail floor, products, services and guests. • Assists customers and guests providing information about retail outlet, merchandise and property events, promotions, restaurants and/or hotel amenities. • Encourages multiple sales by offering additional/complimentary products and/or services. • Performs retail cashier duties and accurately maintains accompanying paperwork. • Balances all monies at end of shift. • Maintains general housekeeping duties, ensuring the clean, neat and professional appearance of the outlet and its merchandise. • Responsible for answering the phone and assisting caller including transfers to appropriate extension, answering questions, providing information etc. • Regularly provides feedback and information to Shift Supervisor regarding inventory levels of merchandise, customer feedback/perceptions. • High School Diploma or equivalent preferred • One year in retail sales or equivalent experience preferred • Must pass pre-employment Math test with score of 80% or better. 20 problem minimum • Literate and fluent in basic English • Good math skills, including adding, subtracting, multiplying and dividing • Excellent guest service skills • Be knowledgeable about the Total Rewards program and hotel/casino amenities • Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business • Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same • Adheres to all regulatory, company and department policies and procedures ADDITIONAL REQUIREMENTS • Ability to bend, crouch, turn, and reach overhead. • Ability to respond to visual and verbal cues • Manual dexterity to operate office equipment and cash registers • Ability to stand on hard floors • Mobility to move about the work area • Ability to lift, push, pull up to 50 pounds • Must be able to lift overhead and climb a ladder for stocking purposes Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.