Full Job Description * Ensure that all policies, procedures, and standards are in place regarding the brand, ownership, and state policies. * Follow all safety and security guidelines for cash handling, guest relations and hotel personnel. * Always provide exceptional service to all guests. * Oversee all operational activities with a positive attitude and sense of teamwork. * Maintain and improve all hotel standards daily. * Maintain excellent guest scores and QA scores. * Help to develop the yearly budget with the accounting team, while maintaining that budget for the year, reaching both the Revenue goal and the GOP goal. * Conduct all hiring, training, and HR processes at the hotel level. * Work with the sales team to find new sources of business, meet all top accounts and help as needed. * Work with housekeeping to ensure all cleanliness standards are achieved. *Work with Maintenance to ensure the building and all the rooms are in working order. *Develop relationships with vendors with the ability to negotiate pricing. *Create a positive work environment. Job Requirements * Able to work in a fast pace, always changing work environment with a professional and positive attitude. * Able to understand P&L, GOP, payroll processing, AR accountability and revenue generation. * Able to multi-task and handle working in different areas of the hotel as needed. * Excellent Guest Relation skills. * Excellent ability to train and motivate team members. * Experience with IHG system is a plus. ***