Hotel General Manager 📍 Princeton, WV Who We Are We are a growing hospitality group committed to delivering elite guest experiences, strong financial performance, and a culture of accountability and teamwork. We don’t just operate hotels—we build high-performing teams that win together. Position Summary We are seeking a results-driven, hands-on General Manager to lead one of our hotel properties in Princeton, WV. This leader will be responsible for daily operations, guest satisfaction, financial performance, and team development. This is not a “sit in the office and watch the numbers” role. This is a lead-from-the-front, set-the-standard, build-the-team position. Key Responsibilities Operational Leadership • Oversee all hotel departments: Front Desk, Housekeeping, Maintenance, and Food & Beverage • Ensure brand standards are consistently executed and exceeded • Maintain a clean, safe, and guest-ready property at all times Guest Experience • Drive top-tier guest satisfaction scores (GSS) • Actively resolve guest concerns with professionalism and urgency • Create a service culture where every guest interaction matters Financial Performance • Manage and control expenses including labor, supplies, and operational costs • Drive revenue through occupancy, ADR, and local market awareness • Analyze reports and take action to improve profitability Team Leadership & Culture • Hire, train, and develop a high-performing team • Coach leaders and hold staff accountable to standards • Create a positive, drama-free, solution-focused work environment Compliance & Standards • Ensure full compliance with brand standards, safety regulations, and company policies • Prepare for and execute successful brand inspections and audits • Maintain accurate documentation and reporting What We’re Looking For • Proven experience as a Hotel General Manager or Assistant General Manager • Strong leadership skills with the ability to motivate and develop teams • Solid understanding of hotel operations, budgeting, and forecasting • Experience with brand standards (Hilton, Marriott, IHG, Wyndham, Choice a plus) • Excellent communication and problem-solving abilities • High accountability mindset—takes ownership, not shortcuts What Sets You Apart • You don’t wait to be told what to fix—you already fixed it • You build teams that perform, not just show up • You understand that culture drives results—and you protect it • You lead with urgency, consistency, and professionalism Compensation & Benefits • Competitive salary based on experience • Performance-based bonus opportunities • Paid time off • Health, dental, and vision benefits • Hotel discounts and growth opportunities within our portfolio of over 50 properties Why Join Us If you’re looking for a place where your leadership actually matters, where performance is recognized, and where you can build something you’re proud of—this is it. Apply Today Ready to lead, grow, and make an impact? Apply now and bring your leadership to the next level.