The UPS Center NYS Licensed Notary Public Associates are responsible for providing NYS Notarial Services to a growing customer base of regular and new customers. The centers NP Associates also deliver world-class customer service while receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and operating point-of-sale devices. The NP Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate is a New York State Notary Public (REQUIREMENT BEFORE APPLYING) has previous retail sales experience, strong computer and internet skills, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. RESPONSIBILITIES • Notarizes documents and copies for our customers on a daily basis both walk in and via appointment. • Delivers outstanding customer service to walk-in customers and telephone inquiries • Continuously practices good listening skills with customers, UPS Store team members, and leadership • Takes ownership of the customer's shipping needs and offers viable solutions • Takes action to learn all product and service offerings, alternative solutions, and industry trends • Operates all equipment, software, and devices in an expert fashion and is willing to teach others • Maintains a clean, organized, and safe working environment • Performs other duties as assigned QUALIFICATIONS • NYS Notary License REQUIREMENT • Strong computer and internet skills, including POS, Modern POS Systems • Outstanding phone skills • Strong verbal and written communication skills, including spelling and math • Prompt, reliable, and responsible • Able to lift 40+ pounds BENEFITS • NYS Notary Public Associates receive hourly Pay-Rate plus 25% Commission for every Notary they provide to UPS Store customers.