The Billing Specialist is responsible for accurately processing and managing billing transactions while ensuring compliance with company policies and procedures. This role plays a key part in maintaining efficient billing practices, resolving customer inquiries, and supporting internal teams with billing-related tasks. The ideal candidate is detail-oriented, organized, and capable of working in a fast-paced, collaborative environment. Detailed Description: • Generate and process accurate and timely customer invoices. • Verify billing details for completeness and accuracy before submission. • Processes invoices to customers by interfacing with other personnel and utilizing the billing software and financial systems while validating that proper approval has been obtained prior to customer invoicing. • Maintain and update customer billing accounts to ensure accuracy and compliance. • Invoice submission via portals and B2B. • Ensure supporting documentation aligns with company policies and invoicing guidelines. • Collaborate with internal teams to gather necessary billing information and resolve discrepancies. • Provide exceptional customer service by addressing billing inquiries and resolving issues in a timely manner. • Support continuous process improvement initiatives related to billing operations. • Perform other related duties as assigned Job Requirements: • Excellent verbal and written communication skills to include emails, memorandums as well as presentations in both one-on-one and group settings • Strong organizational skills with time management and multi-tasking abilities • Ability to solve problems and create departmental efficiencies • Broad base of knowledge and skills related to maintaining accounting records, specifically for accounts receivable • Proficient in detailed data entry • A self-starter with the ability to work independently and with a team • Ability to be resourceful and proactive in dealing with challenges • Ability to work under pressure • Persistence in finishing projects in spite of hindrances • Ability to adjust and adapt to changing schedules, individuals, and tasks • Proficient in the use of computers and applications such as Microsoft Office Suite (Word, Excel, PowerPoint and Outlook) Minimum Qualifications: • High School Diploma or GED • Previous experience in billing. • Ability to work overtime when needed is a must Preferred Qualifications: • Associate’s Degree. • Familiarity with SAP Working Conditions: The Billing Specialist requires the ability to work in a time sensitive, high visibility role while maintaining a calm and professional demeanor when adversity is encountered. Work is primarily in a climate controlled / office environment with minimal safety / health hazard potential. The employee is regularly required to sit frequently with near vision use for reading and use of computer, telephone, and other office equipment.