Market Range: 04 Hiring Salary: $18.00/Hourly THIS POSITION IS LOCATED IN KNOXVILLE, TN The Medical Administrative Assistant 1 provides administrative support for the front office. This position supports staff for front desk operations for Knox Obstetrics and Gynecology Clinic. • Schedules patient appointments (check-in, check-out) and maintains calendars. • Reviews insurance eligibility, as needed. • Communicates with providers regarding patient appointments and other patient communication. • Processes new patient forms and requests previous records, as necessary. • Creates appointments in EMR for multiple providers’ schedules. • Answers and routes phone calls from patients and other providers. • Collects co-pays and cash payments; uses credit card terminal following PCI rules. • Performs other related duties as assigned. DUCATION: High School Diploma or GED. (TRANSCRIPT REQUIRED) EXPERIENCE: Six (6) months of work experience in a medical office setting; OR Associate’s Degree in lieu of experience. (Ability to fluently speak Spanish is preferred). KNOWLEDGE, SKILLS, AND ABILITIES: • Ability to communicate both on the telephone and in person. • Attention to detail and ability to learn new skills. • Computer literacy including knowledge of Microsoft Word, Excel and PowerPoint. • Ability and knowledge about Zoom applications for the telehealth needs of the clinic. WORK SCHEDULE: This position may occasionally be required to work weekends and frequently evenings.