About us: As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to: • Be charming by being approachable, having confidence and showing respect. • Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done. • Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. A Shining Star Among Downtown Miami Hotels, the InterContinental Miami features the city's premier accommodations, convention, and meeting facilities. Overlooking sparkling Biscayne Bay, we provide a secure, inviting environment in a well-established area of the city. Priding ourselves on being ONE GREAT TEAM, nineth year in a row honored one of the TOP WORKPLACES of South Florida by the Sun Sentinel. Your day to day: As a Banquet Server-Oncall, you will provide prompt and courteous food and beverage service to guests during banquet/catering functions. DUTIES AND RESPONSIBILITIES: • Serve menu items to guests in a prompt and courteous manner and according to the banquet event order; time the service of courses to correspond with the dining pace of the guests. • Perform pre- and post-shift side work; set-up, condiments, etc. • Clear tables after service. Remove trays of dirty dishes, silverware and glassware to kitchen for cleaning. • Respond to guest inquiries and special requests promptly and professionally to ensure guest satisfaction; notify supervisor of guest complaints or unusual situations. • Properly store all reusable goods. • Perform other duties as assigned which may include assisting with set up and break down of function space, and plating of meals. What we need from you: Qualifications and Requirements: Basic reading and writing. Food service experience with general knowledge of banquet operations. This job requires ability to perform the following: • Handling, carrying or lifting items weighing up to 75 pounds (tables, chairs, trays, etc.) • Moving about the function areas. • Bending, stooping, kneeling Other: • Communication skills are utilized a significant amount of time when interacting with guests, cooks, wait staff, and supervisors. • Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency. • Reading and writing abilities are utilized often when taking orders, completing paperwork, etc. • Mathematical skills, including basic math are used frequently. • May be required to work nights, weekends, and/or holidays. What we offer: The hourly pay for this role is $3.75 In return we will give you a competitive financial. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. IHG is an equal opportunity employer: Minorities/ Females/ Veterans/ Disabled.