What to Expect in the Role: • Responsible for posting technicians service time into the computer. • Responsible for the processing, completion and billing of all service work orders. • Responsible for entering employee payroll information into the computer system for processing. • Assist in collecting money for completed service work and making sure the service work is properly charged out. • Assists with customer follow ups and handling customer service issues. • Assist service technicians with enrollment in training schools and travel arrangements. • Responsible for registering new and used equipment with proper delivery dates with the manufacturer. What We Will Be Needing From You: • Must have high school diploma or equivalent • Must be able to read on high school level. • Experience in service and dealing with customers helpful.