As the Loan Servicing Operations Specialist you will be responsible for processing transaction requests for customers, branch colleagues and internal colleagues. Primary responsibilities include • Performs clerical operations related tasks that are routine and/or repetitive in nature, with high quality, in a fast-paced environment. • Applies various learned methods, procedures and knowledge of the business unit's product(s) and application(s) to perform tasks. • Works independently most of the time, performs basic research tasks and problem solving in assigned areas. • Ensures work complies with departmental procedures, applicable regulations, risk policies and SLA(s). • Performs basic data entry tasks, compile simple data elements and perform routine math calculations. • Ability to multitask, prioritize, cross train within the department and assume additional responsibilities as requested by management. Qualifications, Education, Certifications and/or Other Professional Credentials • Required Qualifications • High School Diploma/GED Required • Preferred Qualifications • 2 - 4 years experience of working in an operations environment • Basic knowledge of accounting; i.e. how the correction will affect an account • Strong ability to multi-task & strong organizational skills • Strong written/verbal communication skills • Hours & Work Schedule • Hours per Week: 40 • Work Schedule: Monday-Friday 8:30am-5:00pm (100% in office)