Key Responsibilities: • Card Program Management: • Maintenance of corporate T&E card program, including issuance, activation, deactivation of cards, manage card limits and cardholder inquiries. • Ensure timely and accurate reconciliation of card transactions with Concur or other expense systems. • Coordinate with the payments team to address and resolve any card-related payment issues. • Concur System Oversight: • Monitor Concur aging reports to identify any overdue expenses or exceptions. • Provide training and support for Concur users, helping troubleshoot and resolve system issues. • Compliance & Policy Enforcement: • Ensure adherence to corporate policies related to T&E spend and card usage. • Regularly review card activity for misuse or non-compliance, implementing corrective actions as necessary. • Cardholder Support & Communication: • Act as the primary point of contact for cardholders regarding inquiries, disputes, and troubleshooting. • Manage card suspensions, delinquency follow-up, and clearing. • Facilitate out-of-cycle payments and emergency card requests. • Data Analysis & Reporting: • Provide regular reporting on card usage, delinquency trends, and program effectiveness. • Assist in audits and compliance reviews as needed. • Process Improvement & Best Practices: • Drive continuous improvements to the T&E card program, including automation, workflow enhancements, and policy updates. • Stay informed of industry best practices and emerging technologies related to expense management and corporate card programs. Key Skills: • Proficiency in T&E systems, particularly Concur or bank platforms. • Strong knowledge of Excel, including pivot tables and data analysis • Strong analytical and problem-solving skills. • Large multinational environment experience • Ability to manage multiple priorities in a fast-paced environment. Key Skills: • Proficiency in T&E systems, particularly Concur or bank platforms. • Strong knowledge of Excel, including pivot tables and data analysis • Strong analytical and problem-solving skills. • Large multinational environment experience • Ability to manage multiple priorities in a fast-paced environment. Experience / Qualifications: Education: Bachelor’s degree in finance, Accounting, Business Administration, or a related field. An MBA or relevant professional certifications Experience: A minimum of 6+ years of experience in corporate card administration, travel & expense management, or finance operations, with in-depth knowledge of T&E card programs. • Proven experience managing corporate card programs and systems like Concur, SAP, or other expense management platforms. Demonstrated expertise in managing high-volume card transactions and expense workflows in large or complex organizations