Patient Service Representative (PSR)
Tenet Healthcare Corporation · tenethealth.com
El PasoOn-site
Straight from the company’s own careers site.
The job in short
Patient service representative.
InsuranceCompliance
Details
- Found
- 21 d ago · posted 2026-10-08
- Location
- El Paso, TX
Full description
$500 Sign On Bonus
A non-exempt medical office position responsible for front office processes in the physician practice.
• Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.
• Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.
• Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner.
• Greeting patients entering the physician practice. Answering office phones, making appointments, confirming appointments and rescheduling when necessary.
• Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.
• Assists in checking out patients and assists them with referral processing and scheduling process
• Collects co-pays and posts charges.
• Charge entry and patient balance processing.
• Distributes information to patients regarding office policies, procedures, information about the practice, etc.
• Explain and enroll patients in the patient portal
Education: High school diploma/GED required with completion medical office assistant program preferred.
Certification: Prefer healthcare management/administration certification.
Experience: Two years of customer service experience, preferably in a medical office setting.
Sign on bonus is for new hires only!
#LI-RF1
Patient Services / Front Office jobs in El Paso, Texas · Patient Services / Front Office jobs in the United States · All Tenet Healthcare Corporation jobs