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CUSTOMER EXPERIENCE COORDINATOR

Performance Ford of Somerville · performancefordofsomerville.com
East Hanover
Apply on Performance Ford of Somerville’s site

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  • Only your kind of job: Customer Service Representative jobs in East Hanover. 1 new this week.

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Customer Service Representative
East Hanover · found 1 d ago

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Subscribers got this job on 12 October 2026. New jobs reach them at 8 am and 6 pm, 5 days before they open here. Get the next one first

The job in short

Customer experience coordination.

Details

Found
19 d ago · posted 2026-10-07
Location as listed
East Hanover, NJ
Role
Customer Service Representative
Source
The company’s own careers site

Full description

Join us as an Automotive Product Delivery Specialist where your enthusiasm for cars becomes a career! Great opportunity for anyone looking to further their career into becoming a Sales Consultant We are willing to train enthusiastic applicants! Job Duties: To facilitate the Vehicle Delivery process from initial agreement of sale through delivery of vehicle to customer. Become an expert on all Ford model features and benefits and be able to explain how to operate them, coherently, during the final vehicle delivery to the customer. Tailor the vehicle delivery experience while ensuring the client understands the vehicle’s operation. Offer the best dealership experience through the ongoing pursuit of Excellence. The ideal candidate will have customer service experience, attention to detail, and be moderately "tech-savy". · Ensure proper delivery paperwork is included with each New and Pre-owned Vehicle deal package. · Monitor and update in a timely manner vehicle sale delivery board and ensure its accuracy. · Ensure vehicle is cleaned properly · Filled with gas · Coordinate Vehicle Delivery with Customers. · Review key features and operational functions · Must keep abreast of all product knowledge information and updates regarding vehicles and products related to vehicles including accessories and after-sale items. -Ensure all manufacturer metrics are achieved -Post delivery follow up and customer satisfaction · Maintain a clean and safe work area. · Additional Job Duties as assigned EQUAL OPPORTUNITY EMPLOYER BACKGROUND AND DRUG SCREEN REQUIRED Must be able to work weekends

Customer Service Representative jobs in the United States · All Performance Ford of Somerville jobs

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