Store Operations Specialist MISSION: We empower people to design their best life at home through style, quality, and everyday value. VISION: To be the most loved home brand inspiring people to live beautifully every day. Job Summary: The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including unloading, processing, stocking, and resets. Key Roles and Responsibilities • Provides customers a positive shopping experience. • Performs cashier duties accurately while processing all transactions per policy. • Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving. • Leads team in performing all freight functions including stocking and resets. Ensures Specialists are focused first in their specialized areas. • Unload, process, and stock freight to correct location, following merchandising guidelines. • Timely and thorough incident reporting compliance. • Performs store recovery tasks and housekeeping (inside and out) as required during stocking efforts. • Performs and trains team on store freight processing and merchandising responsibilities • Operates all equipment in a safe manner per directed procedures. • Ensures a safe working and shopping environment while minimizing shrink and damages. • Execute company directives, policies and procedures timely, accurately, and thoroughly. • Open Availability Qualifications and Competencies: • At least 18 years old • High School Diploma/Equivalent • Ability to work a flexible schedule including nights, weekends, and some holiday • Ability to lift a minimum of 50 lbs., team lift 100 lbs. • Contributes to a customer focused environment while demonstrating excellent service. • Communicates clearly with customers, team and leadership. • Reliable and trustworthy • Ability to work effectively independently and within a team to perform all tasks as assigned. • Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thorough execution. • Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business. VALUES: Create and Inspire – Creativity and innovation inspire our customers and each other to do better and be better together. Win Together – Great teams are inclusive, collaborative, and high performing. Our best work and best experiences come from valuing every voice and working together to win. Do The Right Thing – Design it right, make it right, and always do it right – with integrity, transparency, and accountability for our customers, our team and community at large. Make It Better – Strive to continually learn and improve. Use data-driven insights, take smart risks and drive innovation, efficiency, and efficacy in everything we do. Enjoy the Ride – Happy teams perform better and find greater fulfillment and enjoyment at At Home. To learn more about At Home, please click Company Overview.