Our associates celebrate lives. We celebrate our associates. JOB RESPONSIBILITIES • Arranges and conducts funeral and memorial ceremonies in a professional, organized and caring manner consistent with company policies and procedures • Negotiates and enters into funeral contracts • Handles contracts, legal documents, and collection of payments in accordance with company policies • Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services • Arranges for the interment or cremation of human remains • Confirms authorization to proceed with the service arrangements • Verifies identification of the deceased and authorization for embalming • Cares for the deceased in a respectful manner while performing a variety of tasks which may include: performing removals and transfers including lifting of deceased human remains; dressing and preparing caskets; coordinating and assisting with funeral services and visitations • Supervises/assists in funeral services by: supervising the parking of cars; ushering; driving funeral vehicles; assisting at chapel and church services; assisting at the cemetery; delivering of flowers, caskets, urn, photos and other personal keepsakes or mementos of client families; setting up and removal of chairs, and; participating at special functions • Handles aftercare including delivery of: documentation, stationery, information on insurance, health benefits and pension and pre-arrangements for next of kin • Handles pre-need sales where applicable. And, or ensures potential pre-need referrals are shared with Family Service Counselors • Ensures adherence to all professional, municipal, provincial/state and federal licensing authority, regulations and rules applicable to the provision of funeral services • Prepares and accurately completes documents and online entries related to services, cremations, maintenance • Promotes and maintain a safe and healthy work environment • Retains heritage and grows market share through active involvement with community, religious and other organizations MINIMUM REQUIREMENTS Education • High School diploma or equivalent • Completion of a degree training program at an accredited mortuary college or technical school specializing in funeral service or mortuary science as required by state/provincial law Experience • Apprentice, Funeral Director experience as required by state/provincial law • 2 years directly related experience preferred Certification/Licenses • Must meet all licensing requirements required by state/province law and as prescribed by each state board • Current state/province issued driver’s license with an acceptable driving record Knowledge, Skills and Abilities • Basic knowledge of religious and fraternal organizations customs • Knowledge of computers and some software including MS Office Suite required • High level of compassion and integrity • Good communication skills • Problem solving skills • Ability to multi task and set priorities • Ability to work weekends and evenings • Detail oriented Postal Code: 33135 Category (Portal Searching): Operations Job Location: US-FL - Miami