Are you a seasoned Service Advisor passionate about delivering exceptional customer service and automotive expertise? C. Harper Auto Group, a trusted name in the Greater Pittsburgh Area for over 41 years, is looking for a dedicated professional to join our team. Why Choose C. Harper Auto Group? At C. Harper, our employees are as important as our customers. We offer a family-oriented work culture, opportunities for career advancement, and a comprehensive benefits package to support your personal and professional growth. Benefits Include: • Competitive Pay Plans: Industry-leading salaried pay plans and commission percentages. • Medical, Dental, and Vision Insurance: Includes multiple plan options and a no-cost medical insurance option for employees. • 401(k) Plan: Annual company contributions to secure your financial future. • Paid Time Off: Pro-rated PTO available starting on day 91. • Short-Term Disability Insurance: Provided at no cost, with additional options through Aflac & American Fidelity. • Life Insurance Coverage: Fully covered by the company, with buy-up options. • Career Growth: Ample opportunities for promotion in a respected, family-owned business. Key Responsibilities: As a Service Advisor, you’ll be the vital link between customers and the service department, ensuring an exceptional experience from start to finish: • Greet customers and identify their vehicle service needs. • Build strong relationships by addressing concerns and providing expert guidance. • Oversee quality control to ensure service excellence. • Communicate updates to customers regarding vehicle status. • Promote additional services and retail opportunities. • Coordinate with technicians for timely and accurate service completion. • Uphold ethical business practices and a professional image. Qualifications: To succeed in this role, you should have: • A high school diploma or equivalent. • A valid driver’s license with a clean record. • Accredited training in service advisor skills, customer satisfaction, and quality control. • Proven experience as an Automotive Service Advisor. • Fluency in English and strong communication skills. • Proficiency with computers and multitasking in a dynamic environment. • A passion for customer service and attention to detail. About C. Harper Auto Group: For over four decades, C. Harper Auto Group has been a trusted family-owned business representing top automotive brands. Built on the values of honesty, integrity, loyalty, and charity, we’re dedicated to creating a workplace where employees and customers feel valued and respected. Equal Opportunity Employer: C. Harper Auto Group is an equal opportunity employer, committed to creating a work environment free from discrimination and harassment.