Tao Group Hospitality offers competitive benefits for all full-time team members such as: • Medical, Dental, and Vision Coverage • 401(k) Retirement Program with Employer Match • Life and Disability Insurance Plans • Ancillary Insurance Plans • Employee Assistance Program • Fertility & Family Forming Support and Resources • Pet Insurance • Employee Discounts • TAO Savings Marketplace • Time off and much more! Delivers all food menu items and accurately describes them to the guests. Acts as a liaison between the servers, cocktail servers & bartenders, and chefs. Interacts with the dining room guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality. ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: • Anticipate and accommodate all needs of the guests • Provides professional and exceptional service • Delivers and describes all food items to the guests, in a timely manner • Participates in table maintenance and bussing of excess tableware • Maintain general cleanliness of stations and the entire venue • Follow supervisor’s instructions, communicate with and support co-workers, and be a team player • Possesses in-depth knowledge of all food menus • Responsible for the barista station- set up and creating coffee and tea orders • Responsible for expediting food orders • Required to solicit any allergy or dietary restrictions from each guest and communicate to management • Possess knowledge of culinary ticket system • Complies with Department of Health and company sanitation standards • Communicates the needs of the guests to Front-of-House and Heart-of-House support team members, managers, and chefs • Properly sets-up Kitcxhen Server’s station, performs side-work and other opening/closing procedures as directed by management, including: • Stocks station with prescribed items and supplies • Completes opening duties as assigned or directed • Completes closing duties as assigned or directed • Reports all breakage, and damage of equipment or furniture immediately to management • Attends and participates in daily pre-service meetings • Attends and participates in any training sessions or departmental meetings • Learn by listening, observing other team members, and sharing knowledge while leading by example • Portrays a positive and professional attitude • Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments • Works as part of a team and provides help and support to all fellow team members • Assist and/ or complete additional tasks as assigned TRAINING REQUIREMENTS: • Tao Group Hospitality in-venue food Kitchen Server training EDUCATION/WORKING KNOWLEDGE: • 1 year restaurant experience preferred • Previous experience in a high-volume restaurant/nightclub/lounge SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions • Ability to write, read, and verbally communicate • Must have good positive energy throughout the day • Must be able to print legibly for Team Members, management, and guests to read • Must be able to stand for extended periods of time • Must be able to move quickly • Must be able to push and lift up to 75 lbs. with or without assistance • Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume • May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required • Exposure to cleaning materials • May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required • Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment • Maintain a professional, neat, and well-groomed appearance adhering to Company standards • Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner • Ability to maintain confidentiality • Ability to handle a fast-paced, busy, and somewhat stressful environment