Red McCombs Ford is looking for a friendly, organized and professional Customer Service Representatives to be the first point of contact for our customers - both in person and over the phone. Come be a part of the #1 Ford Dealership in San Antonio and South Texas! Exciting team atmosphere. Growth opportunities. • Serves visitors by greeting, welcoming, and directing them appropriately • Notifies company personnel of visitor arrival • Directs visitors by maintaining employee and department directories • Keeps a safe and clean reception area by complying with procedures, rules, and regulations • Contributes to team effort by accomplishing related tasks as needed • Answering phone calls in a swift, professional manner • Transferring customers to the appropriate personnel • Scheduling customers for service reservations Requirements • Telephone Skills • Verbal Communication • Listening • Professionalism • Customer Focus • Organization • Handles Pressure • Familiarity with phone systems • Previous experience with Microsoft Office software preferred