DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world’s most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us. The core responsibilities of this role include: troubleshoot, diagnose and repair software and hardware related issues with end-users in the facility. Position: Systems Coordinator Shift: 10AM - 6PM Pay: $22.45 In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience: Supply Chain, IT, Operating Systems, Warehouse Management Systems (WMS), Inventory Control, Diagnostics, Computer hardware / software. A minimum of (1) one year's experience in the following: -Experience using a commercial WMS (warehouse management system) such as Blue Yonder, Red Prairie, JDA, SAP is highly preferred. -Intermediate or higher experience in Microsoft Office (Excel, Word, Teams, Outlook). -1-2 years Report Writing experience. • SQL experience would be required. -Experience with JDA, NTV, BLUE YONDER, and SAP is also a PLUS but not required. -Experience within a Supply Chain, Logistics, Distribution environment is highly preferred. -Hands-on training and experience with technical software/hardware support within a company (preferably warehouse, supply chain, distribution, logistics). -First-line point of contact to troubleshoot, diagnose and repair software and hardware related issues with end-users in the facility. -This is NOT a traditional helpdesk or ticket/incident support position. Be part of the world’s largest logistics company!DHL Supply Chain has been certified as a Great Place to Work® in the US and Canada! Our excellent benefits packages includes: - Affordable medical, dental, and vision coverage available beginning on your 30th day - PTO program for all associates, including paid holidays and vacation - 401(k) with generous company match - Tuition reimbursement program - Excellent training and career advancement opportunities Grow your skills. Shape your world. Role Purpose: Assists in the installation, maintenance, and general support of systems. Assists users with questions or problems. May help perform system backups and recovery and install new software. Key Accountabilities: • Responsible for operational system integrity, including setup and control. • Facilitate site(s) Warehouse Management System with proficiency. • Assist management with facility layout and design to efficiently utilize the WMS. • Project development and implementation. • Monitor WMS for inventory management control. • Interface with operation staffs to maximize system efficiencies. • Develop, implement, and monitor sites performance systemically. • Analyze system discrepancies; generation of reports as necessary. • May write crystal programs as required to facilitate the success of the total network. • Interface with customer host representative to identify and resolve issues systemically. • Diagnose complex end user device issues, recommend and document process for resolutions. • Develop and maintain training materials and guides to using the system. Required Education and Experience: • High School Diploma or Equivalent • 1-2 years of WMS experience • Proficient in report writing – 1 to 2 years experience Our Organization is an equal opportunity employer. #LI-Onsite #LI-DNI