Pay Range: $50,000-$65,000 The Business Office Manager oversees the Administrative/business functions of the community. Often as first position of contact for guests, visitors and vendors, a courteous, professional manner and appearance are essential for good public relations. The main objective is to assist the Executive Director in helping the community run smoothly in overall administrative activities. Qualifications • Minimum Associates’ Degree; Bachelors’ Degree preferred. • Must be able to read, write, speak and understand the English language. • Experience preferred in an administrative position and/or bookkeeping. Experience in payroll, accounts payable and/or accounts receivable, preferred. • Intermediate to high skill level with computer application systems is essential. • Must be comfortable with a multi-line telephone system, answering, taking messages and transferring calls. • Acceptable driving record (required driver) • Solid organizational skills and ability to meet deadlines. Areas of Primary Responsibility Accounting Liaison • Assist Department Heads, as needed, with entering appropriate data in Yardi. • Supervise, coach, and mentor the Receptionist. • Community point of contact for Human Resources and Accounting situations. • Type memos, correspondence, reports, and other documents as requested. • Maintains current file of residents, resident emergency telephone numbers, and emergency telephone numbers for on-call personnel, department extensions. • Maintains confidentiality of all pertinent resident information to ensure that resident rights are protected. • Knowledgeable about community services and rates. • Responsible for making bank deposits daily. • Maintain Resident Fund Accounts, if applicable. • As approved by Executive Director, responsible for performing administrative tasks in Yardi. • As approved by Executive Director, responsible for compiling data, to be shared with the Home Office. • Reconcile and transmit petty cash reimbursement requests bi-weekly, if applicable. • Mails invoices, VEC Separation Reports, garnishments, etc. to Home Office in timely manner. • Responsible for keeping track of receipts for household account, attaching to check stubs and mailing to Business Office monthly. • Handles semi-monthly supply orders (office, nursing, housekeeping, uniforms, etc.). Human Resources Liaison • Creates and maintains an atmosphere of warmth, personal interest and positive emphasis with professionalism and confidentiality • Assists and supports management and the leadership team with handling and resolving Human Resources issues. • Informs Executive Director and/or the Human Resources Department of issues related to employee relations within the community. • Serve as Human Resources subject matter expert for the community and participate on project teams. • Partners with Executive Director in managing Benefits Education and Administration. • Partners with Risk Management in managing Workers Compensation claims to ensure appropriate employee care and costs management. • Assists employees with internal and external transfer requests and procedures. • Coordinates and tracks “Jump Start” orientation for all new hires. • Ensures accurate maintenance of all employee records and files. • Maintains current files on employees including I-9, new hire paperwork, performance reviews and disciplinary actions • Managing the Staffing and Recruiting Process • Works closely with the community’s Talent Acquisition Specialist • Monitors and assists managers/supervisors with hiring processes and issues. • Submits job requisitions through Formstack based on community hiring needs. o Attends weekly or bi-weekly calls with the Talent Acquisition Specialist. • Coordinates and administers pre hire screening including: applicant drug screens, reference checks, background checks, motor vehicle checks, and social security number verification. • Facilitates interdepartmental transfers and promotions and transfers or promotions to other communities • Oversees the selection and offer processes for employees to ensure proper procedures are followed o Ensures interviews are conducted according to recommended guidelines, consistent screening criteria is used, and only job-related questions are asked. • Ensures drug screening and background checks are completed in accordance with CSL policy