Receives payment for products or services sold by the dealership and plays a key role in maintaining or creating customer satisfaction for the business transaction. Responsibilities • Greets customers at the cashier window in a pleasant and professional manner. • Computes customer bills, close repair orders • Receives cash, checks and credit card payments from customers; records amount received. • Provides refunds or credit memorandums to customers for returned merchandise or as directed by managers. • Reconciles cash drawer daily. • Works with department managers to keep abreast of new products and services offered, their features and value, and any changes in price. • Answers customer questions about service performed or products purchased, or refers them to someone who can. • Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution. • Schedule service appointments • Customer follow up calls as needed • Scan documents daily Requirements • Outstanding communication skills both verbal and written. • Professional appearance and outstanding work ethic. • Great attitude with a high-energy personality. • Superior customer service skills. • Self-starter and self-motivated. • Ability to work well in a process-driven environment.