At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team! What you get to do: • Answer incoming phone calls concerning general park information, regarding employees, contractors & guests • Disseminate park & emergency information to appropriate employees • Monitor emergency alarm systems park-wide • Monitor multiple radio frequencies and disseminate information via 2-way radios, voice, digital pagers and telephones • Assist and respond to various priority calls, including First Aid and to properly identify emergency situations and disseminate proper emergency procedures • Maintain confidentiality and professionalism at all times • Coordinate with Security Management Team to ensure guest services and quality goals are achieved to include administrative support • Perform other duties as assigned What it takes to succeed: • High school diploma or equivalent • At least 18 years old • Experience in Security and/or Emergency Dispatch environment • Valid state driver’s license • Able to complete provided CPR training/certification • Excellent written and verbal communications skills • Able to multi-task and adapt to changes in a fast paced work environment • Able to work indoors with or without A/C for entire shift • Able to sit for long periods of time • Available to work varying shifts/hours based on business need, to include opening, mid-, and closing shifts; nights, weekends, and holidays hours • 1 year administrative or related experience preferred • Possession of a valid state driver’s license preferred The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as: • FREE park admission • Discounts on park admission tickets and passes for family and friends • Park discounts on food, merchandise, etc. • Scholarship opportunities • Exclusive employee events and giveaways EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.