Schedule: Full time, days Main Function: • Provides customer service ensuring customer reception, insurance verification and referrals, order entry, procedure coordination and scheduling. • Ensures maintenance of medial records, chart filling and electronic/computerized documentation. • Coordinates schedules with other departments to meet the needs and expectations of the customer. • Plays a vital role in assuring the success of the Rehab Departments in their ability to maintain schedules that will be most efficient for the Rehab Clinical teams. • Utilizes the EPIC Electronic Medical Record (EMR) system to accurately document, access, and manage patient information while supporting efficient clinical workflows. • Patient demographic information is validated prior to patient receiving service. • This includes but is not limited to insurance verification, ordering MD, referral/authorization requirements, patient/guarantor addresses. • Will assist in, and perform diverse tasks required to maintain an efficient and organized office Qualifications: • Secretarial experience with strong organizational skills required. Medical background is desired. Education: • High School Diploma or GED required. Associates Degree preferred. • Medical terminology desired. ICD-10/CPT coding experience strongly desired. Experience: • 2 to 3 years of previous secretary/clerical medical office experience desired. • 2 to 3 years healthcare services scheduling experience preferred. Pay Range: $18.34 - $22.00 Starting Range: Based on Experience Thompson Health is an EOE encouraging individuals with disabilities and veterans to apply