Host Responsibilities include, but are not limited to: • Answers the phones and taking messages/reservations. • Maintaining an accurate wait when necessary. • Welcoming guests when they arrive to venue and bidding goodbye as they leave to create a lasting positive experience. • Greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction. • Communicate effectively with all guests. • Communicate problems to management immediately. • Coordinate seating arrangements to provide fast and courteous service to guests. • Occasional bussing of tables when needed to expedite efficient seating of waiting guests. • Anticipate needs of scheduled special parties. Host Qualifications • At least one year of experience with customer service and/or hosting. • Must speak fluent English, other languages preferred. • Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company. • Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system. • Must be able to read, review and understand seating charts. • Basic mathematical skills are used frequently. • May be required to work nights, weekends, and/or holidays. The Host position requires the ability to perform the following: • Strong ability to provide attention to detail. • Carrying or lifting items weighing up to 50 pounds. • Handling objects (including food and utensils), products, speaking over and operating phones. • Standing, bending, stooping, and kneeling. • Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility.