Reservationist | Hotel Du Pont | Wilmington, DE
PM Hotel Group · pmhotelgroup.com
Wilmington
Posted 1 month ago. 8 more Customer Service Representative jobs in Wilmington, Delaware went up on company career pages this week.
See the newer ones
Straight from the company’s own careers site.
The job in short
Hotel reservations.
Details
- Found
- 28 d ago · posted 2026-10-09
- Location
- Wilmington, DE
Full description
What You’ll Do:
A lot goes into creating a perfect hotel stay, and that begins with the first point of contact: the reservation. We are looking to you make guests feel welcome even before they leave home. As a reservations clerk, you’ll respond to reservations in a friendly and courteous manner and provide prompt service in responding to guest needs.
Here are a few tasks you’ll be responsible for daily:
· Provide information to guests about the hotel and local happenings.
· Obtain all pertinent information to complete reservations.
· Answer the telephone and greet prospective guests in a friendly manner.
Where You’ve Been:
We’re looking for someone with a high school diploma or equivalent and at least six months of customer service experience. Reservations or front desk experience is a plus, but not required. Most importantly, you’re someone with a friendly, outgoing personality and are able to communicate with guests in a professional and positive manner at all times. If that sounds like you, go ahead and apply!
When You’re Here:
Be prepared to accommodate varying schedules including nights, weekends and holidays. But wait, there’s a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.
Customer Service Representative jobs in Wilmington, Delaware · Customer Service Representative jobs in the United States · All PM Hotel Group jobs