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Reservationist | Hotel Du Pont | Wilmington, DE

PM Hotel Group · pmhotelgroup.com
Wilmington
Apply on PM Hotel Group’s site
Posted 1 month ago. 8 more Customer Service Representative jobs in Wilmington, Delaware went up on company career pages this week. See the newer ones

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Straight from the company’s own careers site.

The job in short

Hotel reservations.

Details

Found
28 d ago · posted 2026-10-09
Location
Wilmington, DE

Full description

What You’ll Do: A lot goes into creating a perfect hotel stay, and that begins with the first point of contact: the reservation. We are looking to you make guests feel welcome even before they leave home. As a reservations clerk, you’ll respond to reservations in a friendly and courteous manner and provide prompt service in responding to guest needs. Here are a few tasks you’ll be responsible for daily: · Provide information to guests about the hotel and local happenings. · Obtain all pertinent information to complete reservations. · Answer the telephone and greet prospective guests in a friendly manner. Where You’ve Been: We’re looking for someone with a high school diploma or equivalent and at least six months of customer service experience. Reservations or front desk experience is a plus, but not required. Most importantly, you’re someone with a friendly, outgoing personality and are able to communicate with guests in a professional and positive manner at all times. If that sounds like you, go ahead and apply! When You’re Here: Be prepared to accommodate varying schedules including nights, weekends and holidays. But wait, there’s a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

Customer Service Representative jobs in Wilmington, Delaware · Customer Service Representative jobs in the United States · All PM Hotel Group jobs

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